@import"https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap";:root{color-scheme:light;--sidebar-bg: #0f172a;--sidebar-text: #94a3b8;--sidebar-hover-bg: #1e293b;--sidebar-active-bg: #1e3a5f;--sidebar-active-text: #93c5fd;--accent: #3b82f6;--accent-dark: #2563eb;--bg: #f1f5f9;--card-bg: #ffffff;--text: #0f172a;--muted: #64748b;--border: #e2e8f0;--success: #16a34a;--success-bg: #dcfce7;--warning: #b45309;--warning-bg: #fef3c7;--danger: #dc2626;--danger-bg: #fee2e2;--info: #0284c7;--info-bg: #e0f2fe;--shadow: 0 1px 3px rgba(0, 0, 0, .08), 0 1px 2px rgba(0, 0, 0, .04);font-family:Inter,system-ui,sans-serif;font-size:14px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}body{color:var(--text);background:var(--bg);line-height:1.5}button{cursor:pointer;font:inherit;border:none;background:none}input{font:inherit}.login-shell{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#0f172a,#1e3a5f)}.login-card{background:var(--card-bg);border-radius:20px;padding:40px;width:100%;max-width:420px;box-shadow:0 25px 60px #00000059}.login-logo{display:flex;align-items:center;gap:14px;margin-bottom:32px}.login-logo strong{display:block;font-size:1.1rem;color:var(--text)}.login-logo p{color:var(--muted);font-size:.82rem;margin-top:2px}.logo-mark{width:48px;height:48px;border-radius:14px;display:inline-flex;justify-content:center;align-items:center;font-weight:700;font-size:1rem;color:#fff;background:linear-gradient(135deg,#1e293b,#3b82f6);flex-shrink:0}.logo-mark.sm{width:36px;height:36px;font-size:.82rem;border-radius:10px}.login-form{display:grid;gap:18px}.login-form label{display:grid;gap:8px;font-weight:500;font-size:.9rem;color:var(--text)}.login-form input{padding:12px 16px;border:1px solid var(--border);border-radius:10px;background:var(--bg);color:var(--text);font-size:.95rem;transition:border-color .15s,box-shadow .15s}.login-form input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px #3b82f626}.login-error{color:var(--danger);font-size:.88rem;background:var(--danger-bg);padding:10px 14px;border-radius:8px}.login-btn{padding:13px 20px;background:var(--accent);color:#fff;border-radius:10px;font-weight:600;font-size:.95rem;transition:background .15s,opacity .15s}.login-btn:hover:not(:disabled){background:var(--accent-dark)}.login-btn:disabled{opacity:.65;cursor:not-allowed}.admin-shell{display:flex;min-height:100vh}.sidebar{width:224px;flex-shrink:0;background:var(--sidebar-bg);display:flex;flex-direction:column;padding:16px 10px;position:sticky;top:0;height:100vh;overflow-y:auto}.sidebar-logo{display:flex;align-items:center;gap:12px;padding:6px 8px 20px;border-bottom:1px solid rgba(255,255,255,.06);margin-bottom:10px}.sidebar-logo strong{display:block;color:#f8fafc;font-size:.9rem;font-weight:600}.sidebar-logo p{color:var(--sidebar-text);font-size:.75rem;margin-top:2px}.sidebar-nav{flex:1;display:flex;flex-direction:column;gap:2px}.nav-item{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:9px;color:var(--sidebar-text);font-size:.88rem;text-align:left;transition:background .15s,color .15s;width:100%}.nav-item:hover{background:var(--sidebar-hover-bg);color:#f8fafc}.nav-item.active{background:var(--sidebar-active-bg);color:var(--sidebar-active-text);font-weight:600}.nav-icon{font-size:1rem;width:20px;text-align:center;flex-shrink:0}.logout-btn{margin-top:10px;padding:9px 12px;border-radius:9px;color:#475569;font-size:.85rem;text-align:left;width:100%;transition:background .15s,color .15s}.logout-btn:hover{background:var(--sidebar-hover-bg);color:#f87171}.admin-main{flex:1;min-width:0;overflow-x:auto}.admin-content{padding:28px 32px;max-width:1280px}.page-title{font-size:1.4rem;font-weight:700;margin-bottom:20px;color:var(--text)}.stats-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:14px}.stat-card{background:var(--card-bg);border-radius:12px;padding:18px 20px;box-shadow:var(--shadow);display:flex;align-items:center;gap:14px;border-left:4px solid transparent}.stat-card.stat-blue{border-left-color:var(--accent)}.stat-card.stat-green{border-left-color:var(--success)}.stat-card.stat-orange{border-left-color:#f59e0b}.stat-card.stat-red{border-left-color:var(--danger)}.stat-icon{font-size:1.7rem;line-height:1}.stat-label{color:var(--muted);font-size:.78rem;margin-bottom:4px;font-weight:500}.stat-value{font-size:1.5rem;font-weight:700;display:block;line-height:1;color:var(--text)}.filter-bar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px;align-items:center}.filter-btn{padding:6px 14px;border-radius:7px;background:var(--card-bg);border:1px solid var(--border);color:var(--muted);font-size:.85rem;font-weight:500;transition:all .15s}.filter-btn:hover{border-color:var(--accent);color:var(--accent)}.filter-btn.active{background:var(--accent);color:#fff;border-color:var(--accent)}.search-input{padding:7px 14px;border:1px solid var(--border);border-radius:8px;background:var(--card-bg);color:var(--text);font-size:.88rem;min-width:260px;transition:border-color .15s,box-shadow .15s}.search-input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px #3b82f61f}.table-wrap{background:var(--card-bg);border-radius:12px;box-shadow:var(--shadow);overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:.86rem}th{padding:11px 16px;text-align:left;color:var(--muted);font-weight:600;font-size:.74rem;text-transform:uppercase;letter-spacing:.06em;border-bottom:1px solid var(--border);white-space:nowrap;background:#f8fafc}th:first-child{border-radius:12px 0 0}th:last-child{border-radius:0 12px 0 0}td{padding:11px 16px;border-bottom:1px solid var(--border);vertical-align:top;color:var(--text)}tr:last-child td{border-bottom:none}tr:hover td{background:#f8fafc}.empty-row{text-align:center;color:var(--muted);padding:36px 16px;font-size:.9rem}.muted-sm{color:var(--muted);font-size:.8rem}.block{display:block;margin-top:2px}.badge{display:inline-block;padding:2px 9px;border-radius:999px;font-size:.75rem;font-weight:600;white-space:nowrap;line-height:1.6}.badge-success{background:var(--success-bg);color:var(--success)}.badge-warning{background:var(--warning-bg);color:var(--warning)}.badge-danger{background:var(--danger-bg);color:var(--danger)}.badge-info{background:var(--info-bg);color:var(--info)}.badge-muted{background:var(--bg);color:var(--muted)}.action-row{display:flex;gap:6px;flex-wrap:wrap}.btn-sm{padding:4px 11px;border-radius:6px;font-size:.8rem;font-weight:600;transition:opacity .15s;white-space:nowrap}.btn-sm:hover{opacity:.8}.btn-blue{background:var(--info-bg);color:var(--info)}.btn-green{background:var(--success-bg);color:var(--success)}.btn-danger{background:var(--danger-bg);color:var(--danger)}.btn-muted{background:var(--bg);color:var(--muted);border:1px solid var(--border)}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:100}.modal{background:var(--card-bg);border-radius:16px;padding:28px;width:100%;max-width:380px;box-shadow:0 20px 60px #0003}.modal h3{font-size:1.05rem;font-weight:700;margin-bottom:8px}.modal p{color:var(--muted);margin-bottom:16px;font-size:.9rem}.modal input[type=date]{width:100%;padding:10px 14px;border:1px solid var(--border);border-radius:8px;font-size:.9rem;margin-bottom:18px;background:var(--bg);color:var(--text)}.modal input[type=date]:focus{outline:none;border-color:var(--accent)}.modal-actions{display:flex;gap:8px;justify-content:flex-end}.toast{background:var(--success-bg);color:var(--success);border-radius:10px;padding:11px 16px;margin-bottom:16px;font-size:.88rem;font-weight:500;cursor:pointer;display:inline-flex;align-items:center;gap:8px;border:1px solid rgba(22,163,74,.2)}.summary-row{display:flex;gap:14px;flex-wrap:wrap;margin-bottom:20px}.summary-card{background:var(--card-bg);border-radius:12px;padding:18px 22px;box-shadow:var(--shadow);flex:1;min-width:150px}.summary-card span{color:var(--muted);font-size:.82rem;display:block;margin-bottom:6px;font-weight:500}.summary-card strong{font-size:1.35rem;font-weight:700}.summary-card.success strong{color:var(--success)}.summary-card.warning strong{color:var(--warning)}.summary-card.info strong{color:var(--info)}.complaint-section{margin-bottom:30px}.complaint-section h3{font-size:.95rem;font-weight:600;margin-bottom:12px;display:flex;align-items:center;gap:8px}.count-badge{background:var(--bg);color:var(--muted);font-size:.75rem;font-weight:600;padding:2px 8px;border-radius:999px;border:1px solid var(--border)}.empty-msg{color:var(--muted);font-size:.88rem;padding:10px 0}.loading{padding:48px;text-align:center;color:var(--muted);font-size:.9rem}.error-msg{padding:14px 18px;background:var(--danger-bg);color:var(--danger);border-radius:10px;font-size:.9rem}@media (max-width: 860px){.sidebar{width:100%;height:auto;position:relative;flex-direction:column}.sidebar-nav{flex-direction:row;flex-wrap:wrap}.nav-item{flex:0 0 auto}.admin-content{padding:16px}.stats-grid{grid-template-columns:repeat(2,1fr)}.summary-row{flex-direction:column}}@media (max-width: 480px){.stats-grid{grid-template-columns:1fr}.login-card{margin:16px;padding:28px 24px}}.modal-box{background:var(--card-bg);border-radius:16px;padding:0;width:100%;max-width:780px;max-height:90vh;overflow-y:auto;box-shadow:0 20px 60px #00000040}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;border-bottom:1px solid var(--border);position:sticky;top:0;background:var(--card-bg);z-index:1}.modal-header h3{font-size:1rem;font-weight:700;margin:0}.modal-close{background:none;border:none;font-size:1.1rem;cursor:pointer;color:var(--muted);padding:4px 8px;border-radius:6px}.modal-close:hover{background:var(--bg)}.complaint-detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;padding:20px 24px}.detail-card{background:var(--bg);border-radius:12px;padding:16px;border:1px solid var(--border)}.detail-card.full-width{grid-column:1 / -1}.detail-card-title{font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);margin-bottom:10px}.detail-name{font-size:1rem;font-weight:700;color:var(--text);margin:0 0 4px}.detail-text{font-size:.875rem;color:var(--muted);margin:2px 0}.detail-meta{font-size:.8rem;color:var(--muted);margin-top:8px}.complaint-status-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:10px}.status-actions{display:flex;gap:6px;flex-wrap:wrap}.status-btn{padding:4px 10px;border-radius:20px;border:1px solid var(--border);background:var(--card-bg);font-size:.78rem;font-weight:600;cursor:pointer;color:var(--muted);transition:all .15s}.status-btn:hover:not(:disabled){border-color:var(--accent);color:var(--accent)}.status-btn.active{background:var(--accent);color:#fff;border-color:var(--accent)}.status-btn:disabled{opacity:.5;cursor:default}.whatsapp-btn{display:inline-block;margin-top:10px;padding:7px 14px;background:#25d366;color:#fff;border-radius:8px;font-size:.82rem;font-weight:600;text-decoration:none;transition:opacity .15s}.whatsapp-btn:hover{opacity:.88}.service-detail-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px 20px;font-size:.875rem;color:var(--muted)}.service-detail-grid .full-width{grid-column:1 / -1}.service-detail-grid strong{color:var(--text)}